Talking Connections

TC #2

 MHM Wales provides a low cost counselling service for anyone with emotional or mental health issues who is seeking support.

What does the Service Offer?
At certain times in our lives many of us experience emotional difficulties that affect our ability to cope with daily life or the quality of our life and relationships.

Counselling can help you to express your feelings, to clarify your thoughts and to understand yourself better. It assists you to identify choices and to make changes in your life so that you manage them more effectively.

Counselling is a talking therapy that enables you to find your own answers. The counsellor’s role is neither to provide solutions nor to give advice. Counsellor and client work together to explore different ways of dealing with things.

How can I access the service?
The Initial Enquiry Service provides a “single point of entry” where individuals who are unsure what help and support them need can speak to one of our staff, either in person, via email or over the telephone. This service offers a 20 minute “Need Assessment” which will assist with signposting to appropriate services if needed. If it is felt that the counselling service is appropriate for you. You will be matched with a counselor.

How does the Counselling Service work?
The Project Coordinator will take a referral request and you will be placed on the waiting list for a need assessment.

You will be offered an assessment and up to six counselling sessions. Each session can last up to 50 minutes. Appointments are offered to clients in the order in which they are received. There are no priority appointments.

Short term counselling is not appropriate for personality or behaviour disorders or severe or enduring mental health conditions. If you feel that you are in need of immediate help you may wish to consult your GP.

MHMWales is a charity that aims to support everybody who comes to us for help and this is a non-profit making service. We only charge this fee to help recover the administration and volunteer costs of each session.

Professional Standards
The Service adopts the Code of Ethics & Practice of the British Association for Counselling and Psychotherapy (BACP) (

The counsellor receives regular confidential clinical supervision for their work.

The service is entirely confidential. No-one will be informed about your sessions with the counsellor, nor will any form of feedback be supplied or report written be forwarded on your sessions.

What you say to the counsellor is confidential; however, there are exceptions to this confidentiality agreement which the counsellor will discuss with you at your first session.

There is a small charge of £8 per session. This low cost allows us to maintain our service and provide the best possible support for our clients. MHM Wales is a charity that aims to support everyone that comes to us for help. The charges help recover the admin, utility and volunteer costs of each session.

If you would like to make a referral, please download and complete the Talking Connections Referral

Contact Us
Tel: (01656) 649 557
Fax: (01656) 768775
Address: Mental Health Matters Wales, Union Offices, Quarella Rd, Bridgend, CF31 1JW


JPEG MHM Wales 2015 JPEG

Registered Company Number: 6468412
Charity Number: 1123842